Customer Service

Standard Delivery

• 1-4 business days domestic shipping; 4-8 business days to US by Canada Post Parcel

• Other countries please call us at 1-416-558-1088 or email us at sales@microinstruments.ca to get a detailed shipping cost quote.

• FedEx, TNT or UPS is available. Please email us your address to get a shipping quote.

 

Return Policy

• We accept refund or replacement of items with defects or different description

within 30 days of purchase, if item returned in original conditions as received.

• Shipping & handling fee is not refundable.

• Returning shipping cost will be on the buyer.

• 15% restocking fee will apply. Shipping cost is non-refundable. Buyer pays for shipping back.

 

Warranty

• Warranty: 1 year parts and labor

 

Payment Methods

• Visa, Master card, American Express.( Please call us at 416-558-1088 to speak with

our friendly sales representatives. (Monday to Friday, 9:00am to 5:30pm EST)

• Money Order

• Certified Cheque

• Wire Transfer

• PayPal (sales@microinstruments.ca)

• Interac e-transfer (sales@microinstruments.ca)

 

All goods remain property of M&I Instruments Inc until payment is received in full.

$50.00 administration fee will be charged for all NSF cheques.